After completing the necessary delivery information and PAYING for the order online, I get an 1-888 call. With so many unwanted advertising/scam calls, who answers a 1-888 # anymore? Shortly afterwards, I get an email from Bloomex informing me that the delivery address provided is outside their local delivery areas. SERIOUSLY?? Why isn't there a flag indicating that when you're originally filling in the delivery info - and BEFORE I pay for it!! They wanted to know if I could provide an alternate address, or they could place my order on hold, or issue a full store credit under my Bloomex account. Why, oh why, would I keep a credit in my account when I will NEVER ORDER FROM YOU AGAIN? I sent an email (as indicated in email) to try to arrange something, and share my frustration of their poor website information. That was 4 hours ago. Guess my sister's milestone birthday flowers will not happen. But I will do everything possible to warn people NOT TO ORDER ANYTHING FROM THIS COMPANY BECAUSE OF IT'S POOR CUSTOMER SERVICE.