I will never use them again. Horrible service! They misdelivered an order today and when I contacted them by phone I got a message saying you can only be helped by live chat. So I did that. That's when I found out they had delivered the order to the wrong place. But, the lady couldn't do anything to help. She said I had to wait for a manager to email me. In the meantime, my mom has no flower order and will not be at work tomorrow. So I paid $55 for absolutely nothing and hours later still haven't heard from a manager. Pretty terrible idea of customer service when customers can't even reach you.