Ordered a cake yest for my brothers Anniversary in kerala. I ordered it on 4th march 22 from Pune with Order No BV2263748 with time slot 3-6 Pm. 1st vendor called saying they received an order as it was near by the house my receiver went to collect the cake but they later said that there was some confusion till then 2nd vendor called from 40 km far regarding cake and both were confused.I mailed the customer care they said they will send the cake by 9 pm. Later at 7:15 another vendor called saying the cake cant be delivered as its damaged.. i opted for refund but company says they cant process refund.How can such silly reasons be given by the company,when you cant deliver then you should provide the refund.worst service ever.