Extremely poor quality of flowers delivered. Not the original order of flowers that was placed (multicolored bunch of Carnations). Instead of that they gave a small bunch of almost wilted and bruised roses that were not equivalent in either quality ( not fresh but wilted) nor worth the original price paid for it. Also the customer care, out right stated that the quality was up to their mark and did not consider a refund or replacement. If wilted flowers meet their quality check, then bloomsvilla shouldn't be in the business of providing flowers. Also I had to repeatedly write to bloomsvilla asking for an update on the status of the order, before it was delivered. It was supposed to be delivered between 8 am to 12 pm, but delivered after almost two hours.