Worst experience ever, they took the order and even after the confirmation order was not delivered and bloomsvilla fail to deliver the order yet they did not cancel the order and not issued refund for the same.. You can get a hold of their customer support no it's always on waiting and in forever if u get lucky someone did answer the customer care they r completely lost dont know anything and they put u on hold and then nothing.. Email I'd given on site will only give u system generated answers no real answers.. In short I will never take services from bloomsvilla n will not suggest anyone to take it either.. FnP and floweraura are the trustworthy service providers. Bloomsvilla overall a nightmare experience my biggest mistake placing an order from ur site. They are just after ur money once they get it they don't care.