You are asking What went wrong ? Chk all the reviews of so many customers being cheated and looted for their hard owned money …this website is fake , pls don’t order anything from here …I ordered butter scotch cake 1200 RS on 15th Oct , delivery was expected between 8am to 12pm ..cake never got delivered till now , all guests waited for 5 hrs for cake cutting ceremony , we ended up buying cake from local bakery ..I tried to place complaint , they replied that your order is in process …what do they mean by process ? Cake never got delivered till today … I requested them to refund my full money and no response from them …in many reviews I read that they deduct 10% amount for refund or cancellation …their service is so pathetic , they never receive your call , they keep you on hold for hrs …I order this cake from US , if they don’t refund my money I will file fraud case against them and make sure they shutdown their service …your company is a looters, u guys rot in hell , you ruined our function , u guys r playing with public emotions , shutdown your service if u can’t handle it .