I placed an order with Bloomsvilla after checking their website, which clearly showed that delivery was available in the pincode I entered. Based on this, I trusted them with a surprise birthday gift for my aunt — something very important and time-sensitive. To my shock, I received an email after placing and paying for the order, stating that the location is "out of service area" and the order is on hold. If it was truly out of service area, why did your website accept the order in the first place? I tried reaching out multiple times, even offered to pay extra delivery fees just to ensure it would be delivered — but they stopped responding completely. No refund, no proper customer support, and now no gift was delivered on time. This is not just disappointing — it's misleading, irresponsible, and completely unprofessional. I would never recommend Bloomsvilla to anyone. Save your money and go with a more reliable service.