Originally quoted a 2-day lead time for an engineer visit. A few hours after the purchase I received an email saying that the visit had been pushed back by a month! I then spent several painful hours on the phone in the queue trying to cancel the contract. I'm currently working from home so living without Internet access for 1 month isn't really viable.
Based on my experience I would not recommend Virgin to my worst enemy, stay away!
4 years ago
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