Virgin Media Reviews

"Sadly got this Virgin Media service after a plea from Virgin Media to renew or restart our contract - after they were found to allow wrong doing by private investigators who were hired by intelligence agencies from across \u2018five eyes\u2019 & internationally a multination security and intelligence forums including Europol and Interpol. \r\n\r\nThey tapped into my mobile, landline phone & (then dialup and now broadband) internet since 1994 (when I was doing GCSE), from 1995-1997, 2005 to present moment during which the intelligence set up gathered intelligence and key data about tripartite Bilderberg secret circle (but separated from Bilderberg upon Churchill\u2019s sage advisement in 1957 to operate secretly underground - nascent under Greada Treaty) Organisation, ORB and OSSS. \r\n\r\nThe intelligence set up was to learn more about our mechanism, our processes, our funding (900 quadrillion in shadow banking streams & 56 Quadrillion in open visible - invisible closed banking streams, and 930 Trillion in open banking visible ledger work carried out in Harrovia - London by the Companions Group (nascent group), by Kohen Grunschild Group in Washington DC and Cavelli & Ginora group in Rome. \r\n\r\nWe are 7.83 billion strong membership worldwide who are both visible recorded census members and non-recorded non census free living status members. \r\n\r\nSo the experience with Virgin Media has been terrible to say the least, an engineer came and set up the whole WiFi under poor security set up \/ called WPA 2 - so weak security that it can used as Internet cafe open domain - all to use. When asked the engineer just mentioned this is the level we use at Virgin Media. \r\n\r\nThen we had series of illegal hacks since 2005 into our mobiles and computer all connected to WiFi using which we moved visible level organisation ledgers, which was shared worldwide across Bilderberg , ECB, World Bank, Europol, Interpol, UN and across World Economic Forum etc. Our political ledgers made it to Modi, G7, Buckingham Palace,,10 Downing St, and Quad etc. \r\n\r\nThe internet is intermittent, and it sets up a false internet channel when our channel is blocked - it\u2019s called VMGuest - actively used by private intelligence agents reporting into multi-nation intelligence, security and policing forums. \r\n\r\nThis is happening on private cellular phone and on WiFi run devices at home since 1997 till date, even when I was in Sweden, Thailand, Japan, USA, India, South America, Australia, Africa, Korea etc and 162 countries I have visited. \r\n\r\nDon\u2019t know whether my family can trust Virgin Media again, this is terrible. Please investigate fully"

"AVOID AT ALL COST, I signed up in December 2021 its April 2023, they did not connect me to internet for 15 freaking months!! I CALLED AND i emailed they still collecting money from my acc. I tried to cancel, no luck. Today after 2h on the phone, I swear to God I have anxiety when I need to call them, menager of refund department Steven, told me I am not gona be refunded cos I did not complain enugh!! Can you imagine?? I do not have brodband over a year, Iam using mobile data if I have too, and he have a nerv to tell me that I did not complain enough!! Omg what on earth.\r\nFuture customers of Virgin Media be pl3ase do yourselves a favour and sign up with someone else. I am desperate to get my m9ney back so I will go to court."

"NEVER USE VIRGIN MEDIA\r\nVirgin Media has to be the WORST company I have ever come across or had the misfortune to deal with. They can not provide the service I am paying for, for almost 1 year now and refuse to do anything about it.\r\nCustomer support is nothing other than abuse. Reps are rude and lie, continually slam down phones on you or if you are \"lucky\" you get passed on to another department and another clueless yet rude rep.\r\n\r\nThe only people that can do anything are \"Managers\" but you can not speak to them as \"They don't take incoming calls\" and they NEVER ring you back as \"They are very busy\". I have been waiting for over 6 months for a call from a Virgin Media Manager.\r\nI cant cancel as I have to get approval from a manager. I cant get a status update on the ongoing system outage in my area which is affecting 50% of the area because ALL managers are too busy to make a call or send an email.\r\n\r\nDisgusted with this treatment and they wont even let you leave. I have initiated legal and will follow this through.\r\n\r\nPLEASE NOTE\r\nI strongly recommend Virgin Media customers experiencing despicable service report this to the industry regulator :\r\n\r\ncedr.com \/ consumer \/ cisas"

"One and a half hours on chat line. Operator Ji only answered every 10 minutes. All I wanted to do is get rid of landline and telephone as I only kept it for my mother to ring, but she has recently passed away. The final offer was to reduce my bill by \u00a31!!! Absolutely appalling customer service. I have experienced this before and I think now is the time to change supplier and go public with my poor experiences with Virgin."

"One and a half hours on chat line. Operator Ji only answered every 10 minutes. All I wanted to do is get rid of landline and telephone as I only kept it for my mother to ring, but she has recently passed away. The final offer was to reduce my bill by \u00a31!!! Absolutely appalling customer service. I have experienced this before and I think now is the time to change supplier and go public with my poor experiences with Virgin."

"One and a half hours on chat line. Operator Ji only answered every 10 minutes. All I wanted to do is get rid of landline and telephone as I only kept it for my mother to ring, but she has recently passed away. The final offer was to reduce my bill by \u00a31!!! Absolutely appalling customer service. I have experienced this before and I think now is the time to change supplier and go public with my poor experiences with Virgin."

"One and a half hours on chat line. Operator Ji only answered every 10 minutes. All I wanted to do is get rid of landline and telephone as I only kept it for my mother to ring, but she has recently passed away. The final offer was to reduce my bill by \u00a31!!! Absolutely appalling customer service. I have experienced this before and I think now is the time to change supplier and go public with my poor experiences with Virgin."