Anonymous
Got through after half hour on hold, went through usual security check ie password mothers maden name. Spoke to some stroppy Scottish women whe made me go security check again . She told me it was the wrong password. I've used this password for 20 years or so. Refused to acknowledged who I was even though she had my address Date of birth in front of her. I will be canceling my contract next month, should have done it last month as it took me 4 days to spk to someone reg useless set top box.
7 months ago
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