Got through after half hour on hold, went through usual security check ie password mothers maden name. Spoke to some stroppy Scottish women whe made me go security check again . She told me it was the wrong password. I've used this password for 20 years or so. Refused to acknowledged who I was even though she had my address Date of birth in front of her. I will be canceling my contract next month, should have done it last month as it took me 4 days to spk to someone reg useless set top box.
4 years ago
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