I would give minus if I could. Been VM customer for years and called for a home move transfer. First my old contract was cancelled days before it should be so no WiFi at all for a couple day!! Then the WiFi would not work on the new home as they mixed up my home move and I was not even able to register a online account to complain as I can not use my existing email!! Then 20 hours call with the worst customer services ever, waiting on phone for 2 hour! Yes I am not being dramatic but exactly 2 hours then got out on hold for another 2 hours!! Then I tried to register for the compensation scheme for my loss of internet, then got hung up straight away on the phone !! This is the ever worst broad band company and whoever in charge should be fired instantly and hire someone to actually try to show some care for your customers otherwise people will leave and you go bust