The customer service at Virgin is a joke it is non-existent . I've raised to complaints in the last month about an amount that they say is outstanding because we are moving.. Virgin say that because we are moving and not completing a contract we have to pay over £140. However they do not provide a service in the area we are moving and therefore they have broken their contract. Nobody has rang me back about the situation and all they do is keep sending me demands for the money. They are by far the worst company I have ever had to deal with
4 years ago
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