Terrible and awful technical staff Sarika complete useless who dont help at all after being on hold for 55 mins and she refered to telephone preferences independent company. Although virgin media have technical department option to stop nuisance calls as i keep getting random calls saying from virgin media with same Asian acsent like sarika saying my internet line is getting hakked and someone trying use my VPN. Hope virgin media can invest and improve customer service department.
4 years ago
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