Patchy broadband service at best. Should get 200 speed but regularly drops to 20-50 over a number of days. Getting customer support is poor. It can take over an hour to get through to a help desk (which is a joke). Call centre can’t resolve issues and can’t understand a frustrated customer who has been out on hold for over an hour. Come on Virgin Media, get your act together. Reduce the prices to reflect the level of service you are providing. Roll on when 5G is widespread...it will kill the broadband providers!
4 years ago
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