Absolutely useless. Been with them 22 years. But since the first lock down it’s a joke. The broadband / tv is so poor. I’ve spent hours on the phone to machine like people , no one can answer a question , no supervisors work for Virgin, I’ve been fobbed off with excuse after excuse , I’ve sent letters to them , you can’t email them ? No one will call you , you can’t reply to emails they send you ? Absolute rubbish. And they are chasing me for money for a service that they can’t provide ? BUT no one seems to care ? Ian Hudson
4 years ago
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