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Anonymous
I got a notification on the virgin app to get a discount, followed the instructions and the next bill was doubled. Virgin media sent notifications for discount to charge more. I contacted them via chat and the advisor assured me that I won’t be charged anything extra but my bill was doubled. I’ve been trying to contact them for ages and still unable to get to an advisor. Very bad service !
4 years ago
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Virgin Media has a 1.2 average rating from 2,363 reviews