Avoid Virgin Media at all costs! Unfortunately they almost monopolise the marketplace and therefore people have no choice but to stay with them despite the terrible customer service and numerous faults I hear from friends and family.
In my case I went months over Christmas with no TV. They still charged me for it and have not offered me a refund. Everytine I phone, I hit deadends with promises of call backs that never actually happen.
I consider them a useless joke of a company.
4 years ago
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