Please sign this petition for Virgin media so that government & parliament can review their way of dealing with customers.
https://petition.parliament.uk/petitions/575394/sponsors/new?token=FYm1zC3feVYHRVr3XQOV
Extremely Bad customer services, all calls taken in Philipines, order managers sitting in the Philippines, start work after 2 pm (UK) time, engineers don't appear on actual site and just send reports without checking, calls are transferred from one department to another until you get frustrated and then hang up, this company should be banned from providing services in the UK, we should all report them to Trading Standards & Companies house for false trading and extortion of monies through terms & conditions binding customers in contracts and no service standards what so ever.
4 years ago
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