Tried for nearly 2hours to get through to anyone a 93year old relative who had her cable cut by workman and is without TV or telephone. Very disappointed this is the way vulnerable elderly are treated. Goodness knows how she would have navigated through the nonsense if we were not here to help. We are computer literate but there is no easy contact for help. Why can't you have a designated telephone or website for engineering problems, and if you bother to go on your chat room you will find we are not alone with the same issues.
4 years ago
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