My husband is in a covid ward,before he went in I loaded his mobile with £20.00. He has been unable to use his phone as every call goes to voicemail. They will not help me without his password which I am unable to give. I cannot change password online because they ping a security number which goes to his phone in hospital. I cannot go into the ward .They saythere is no money in the account that is blatantly not true.
3 years ago
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