sarah
Called to cancel in good time as we were moving house. Virgin don't supply our new house but other providers do. (BT etc) However as we have 1 year left on our contract they have just hit us with a large end of contract charge over £110 I just want to stress we didn't want to leave virgin as their service has been great for the last 5 years, however we had no choice. When complaining they just threw the terms and conditions in our faces. I will never use virgin Media again and defiantly NOT recommend them on the basis of what's happened above. Circumstances change and I understand why they put these charges in place but they have you backed into a corner for their failure to supply more rural locations against a large city!
2 years ago
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