Moving house: we are moving to a street where only half is covered by virgin ( so it is not the middle of nowhere and ‘unserviceable’). As with many below, we are being charged a large disconnection fee of £240 as we can not, through any fault of our own, transfer to virgin. We have no option but to change, we should not be penalised just because they don’t won’t to run their cable for another 500 metres. We will not be paying.
3 years ago
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