Mary Armitage
Impossible to get any results when you phone their customer service if you have an issue such as mine where I could not work from home most days for over 3 weeks. I pay 62 pounds a month but kept going round in circles each time I spoke to anyone. I was often promised a manager would phone me or that I would be sent a transcript of my call but nothing. And many times I was sent a text that the issue in the area was fixed and planned to work from home only to find I then had to go into the office. Virgin could not care less. I would not recommend them.
2 months ago
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Virgin Media has a 1.16 average rating from 1,481 reviews

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