Absolutely abysmal service. Without working Internet for a week. No help from customer service other than an automated response with some tips to try (non even remotely helpful) finally got a customer service rep, explained that I lost an entire week of earnings as I'm self employed working on zoom. Told a repair person would be in the next day between 12 and 4. Never turns up, no call or text to tell us. Wasted our whole day and now face an other week of losses if the problem isn't resolved
2 years ago
Virgin Media has a
1.2
average rating
from
2,143
reviews
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