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Alan Owen Mackin
Switched to Virgin Media Business from another supplier. To date it's been 11 days of having a partial connection (For reasons unknown, no one in our office can connect to any Google domains). So far we've had one engineer visit ("It's a network issue"), countless emails, calls and let-downs on the Virgin side. They promise to call me back, but don't, and I haven't actually had a response to an email, ever. So 11 days later our staff still have to work from home, and the call-centre just tell me that someone will look at it (but they can't tell me when). The worst start, and zero confidence that they will actually correct it. I wish I had read the reviews prior to signing up with them.
3 years ago
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Virgin Media has a 1.2 average rating from 2,362 reviews