Appalling customer service, lost phone lines 4 times in 2 weeks. Sat in queues for 20-40 mins waiting to speak to someone. When you do speak to someone, they say they have checked line and ok, then cut you off. Somone did come to box a couple of times, and tried to fix but would only last for 3 days. Eventually had to go to another supplier. Now charging me 3 months cancellation, even though I told them. Hold your telephone number to ranson. Do not use and if you are with them I recommend getting out as soon as possible.
1 year ago
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Virgin Media has a 1.2 average rating from 1,817 reviews

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Alice, Customer Support

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