Dreadful service. After trying numerous times to get through..success! I just wanted to cancel one package to reduce my bill…but what I got was someone from overseas who spoke at 90mph & who bombarded me with figures, numbers.. he went away..came back..more pressure to take out another package..relentless. I am elderly, my hearing not so good, live alone and got upset..I just wanted to cancel a package to reduce my bill. How many times I had to tell him that but he kept relentlessly pushing me towards another package. How have I ended up with sky sports + cinema movies and a higher bill?? I told him I didn’t watch football..he said your family might..I said I live alone..he started on the figures again..I am exhausted. Now I have to cancel this new package and I’m anxious at the thought. Far worse than the cold callers I remember..at least they were easy to get rid of.