One of the worst companies in UK. I was with them for over 10years and every yr they increased the price and thn I had to renegotiate the contract with them, finally decided to end my contract served my notice period of 1 month. Still they didn’t end my service after calling numerous times and waiting for hrs on call…they renewed my service on their own without my my authorisation. I contacted them again several times and the customer rep used to hang up the phone . On the last call they disconnected my service but after 4 days I receive this bill of £240 mentioning early cancellation charges. I don’t think 10yrs count as early cancellation. I have decided to take them to court as they are a complete rip off.