My elderly mother and disabled sister are left with outgoing ableto make outgoing calls even to emergency services I was promised 5 days ago that I would receive a text or call for a date and time for a technician to arrived and absolutely no communication from Virgin. I am seeking legal advice to sue Virgin as well I have reported them to offcom and the FCA . I am worried sick if eitherof them fall ill and they cannot contact anyone it is absolutely DISGUSTING that Virgin treats an elderly lady and a vulnerable adult like this
3 years ago
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