I've been with Virgin for years across 7 properties (stuck with them annoyingly due to the area I am in). I have endless problems with them. Their customer service is awful. They keep upping the price but the service keeps going down. They have no integrity. At one point I was charged hundreds of pounds a month on a phone line for calls when we don't even have a phone (had to have a phone line installed in order to get the wifi), never got reimbursed. Awful, just awful. I strongly recommend people stay away from Virgin.
3 years ago
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