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Alameen
I wish I could give it a 0 star!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! >>I took the new broadband service and they cancelled the appointment on the last day. >> In the meantime I cancelled my current provider and am working from home without an internet connection. >> I called customer care and they don't have a valid reason to change the installation date >> After 1 hour of argument customer care executive advised me to buy a new sim card and he promised he would activate free unlimited data for a month. >> I bought a new sim card from my pocket and called back customer care again and the new agent don't have any clue what I am talking about and she promised she will call me back after a few hours. >> No calls were received from the end and I called back again the next day for an update that time the customer care agent is nice and helpful he explained to me that I won't get any wifi dongle and no unlimited data in my new sim card because I am not eligible for nothing. >> In the meantime the installation date is moved forward to one more month. What a pathetic serviceee!!!!!!!!!!!!!!!...
2 years ago
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Virgin Media has a 1.2 average rating from 2,359 reviews