The bills are extremely high for the services and customer service is horrendous when you're about to cancel or downsize, they will football you around different teams, cut you off only just to make you change your opinion, it took me 2 days to cancel their service not managed over the chat and I've managed to do it only over the phone after hours of waiting to someone to pick up. When you want to increase the package then they are there so quick at serving! Appalling!
2 months ago
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Virgin Media has a 1.2 average rating from 1,813 reviews

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Alice, Customer Support

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