Derek Darley
As I was moving house but my old property sale had fallen through I wanted to cancel my phone line and TV whilst keeping my broadband so I could monitor the property. But no they wouldn’t do that, if I wanted internet only I would have to take a new 18 month contract. How unreasonable can you get? I therefore had no choice but to cancel the lot. So I have saved a few quid and they have lost a few, not that they are bothered. But where they have lost is this customer who now has a grudge.
1 year ago
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