Absolute bunch of scumbags. Absolutely typical stonewalling, same as British Gas and eon. Overcharge you and simply ignore you or make it entirely too difficult to get your money back. Cancellation took over 3 months and god knows how many hours of phone calls to resolve for what should be a simple process. Then they rely on harassment of emails, letters etc despite the account being closed. Stay away at all costs if you value your time or sanity. There’s a special place in hell for virgin.
2 years ago
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