Would put minus if I could have been with them many years without a problem recommend them to everyone then I moved house the engineer who came out to install at the new address drilled through a a electric cable in my house virgin sorted it out replaced the wire and plasters the wall back up and painted it wasn’t to a great standard but it would do but I had 3 days off work for them to sort this out I lost £390 out of my wages due to it and when I asked for compensation they refuse said they don’t offer compensation for me missing work so they destroy my home and cost me £390 after i have been paying them £74 a month for last 4 years it’s an absolute joke they will not receive another penny from me and when I take them to small claims court it’s gonna cost them a lot more than the £390 I lost out on aswell as me as a customer there customer service is way below par now I’m off to sky