1) my virgin media contract with you finished on 17 Aug 2023 you have charged me to end of August and you worked out your own price. Your service was disconnected on 14 Aug 2023. You were advised to take your modem; tv box; remote and wiring. Then you provided a box and everything given at O2 shop Lombardy parade Uxbridge road UB3. on 28Aug 2023 and receipt obtained by me. You keep sending reminder for your kit. I have tried to send you image of receipt but I find no way of doing that. Only option you given me is that I should give you a date for some to collect your kit. Cannot you ask if I have returned kit I should send you a copy. On whatapp you ask multiple question for long time then I have to listen to recorded messages for long time, then you are very busy. Same thing happens om mobile phone.