My contract started on the 13th of June and beforehand we specified on the phone that I have no cables whatsoever and they need to sort this out. Engineer crews often came and couldn't install cables stating that a cable re-pull needs to be done outside of the block first. Since then I've had over 4 appointments of them doing this pull work but somehow they still can't manage to do them and they never gave any explanation of why this work hasn't occurred, only making different day appointments. In the meantime money has been taken from my account for billings and services I am not even using... Currently, I am looking for ways to legally seek my rights. Avoid this company they are frauds and will give you only extra trouble and problems. They take my money and I've never even used their services not to mention the fact I have to call them every week and explain my issue from scratch every single time...