Moved into a new property that had virgin installed so decided to switch to them for quickness. Worse thing i ever done. Changed my package after a few months and was told one price and have been charged different prices every month . Ps more than quoted. Im fed being on the phone to them for ages then they tell me they have it solved only for too get charged more again. Customer care agents just tell you lies to get you off the phone .so please stay away from this company. I was with BT for years and oh how i wish i had not switched to this garbage.
1 year ago
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