Laura
AVOID AVOID AVOID AVOID AVOID AVOID. Absolutely shocking services had no broadband, TV or phone for 6 days now, have had 3 different engineers come out all blaming the other, phoned customer services again today to be passed to 7 different people and be hung up on 3 times by rude obnoxious people, also none of then was English so made it even harder to understand, last person i spoke to told me she had to end the call has her cab was wanting and she was going home. Was also told I can't put a complaint in. New engineer not coming till Monday that will be 10 days with no services that I'm paying for and no guarantee it will be sorted. But if I cancel I will be charged. Also still being having to pay full price for services I don't have. Been with virgin media 3 months now and not had full services during any of that time. Really wish I'd checked reviews 1st. Also got a disabled child who is home schooled that now can't do work 🤬🤬🤬🤬
3 months ago
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