I can’t find a word to describe how much this company frustrates people. *The company that will harass you to pay for the errors of their incompetent staff and to pay for the service they have not provided. *They company with the worst team communication. *The company that will force a new contract on you. *The company that can not solve a smallest problem of a customer. They will rather pass you from one department to another and keep you on the phone for over 3 hours. At the end you are back to zero. My story is too long to write here. All I can say is virgin media left me suicidal. Please run away from them for your own sanity.