Virgin Media is the worst company ever… Virgin Media is the worst company ever to provide the broadband. Its been a month now there is no service in your house. They are keep telling us it will come in morning then evening but nothing is working in our area. They have booked an engineer to come but no one came to fix it and neither they inform us through email. When I call the customer service to cancel my service because of thier mistake, they said we are bound to the agreement and we have to pay £250 extra for the disconnection fees. I have made an mistake using Virgin Media broadband.