Virgin Media, I changed my package before Xmas, I decided the offer was good and I have not had a problem with their customer service, apart from unfortunately the staff seem to be reading from a script and do not understand all my lingo. The problem this time is my package included a small payment to 02 which I do not use or want. A couple of months into this new contract I am told 02 payment will increase! It’s all underhanded and as well as that the GVU service is diabolical. I can continue but it will be long and you all get my drift!
1 year ago
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