The only thing I can say about this sorry company is the internet is stable however the customer service is the worst I've ever experienced in my whole life. They have added Netflix premium to my account without my permission I've been trying to since October 23 to get them to remove it They say all the right things when you call them up on the whole but then do nothing I've now had to resort to the ombudsman I would recommend steering clear of this company their telephone service is absolutely appalling staff often rude disinterested and only want to read from a script once you've hung up the phone I'm convinced that they just forget about your query and do nothing about it I am now being charged for a service I didn't ask for can't access and can't get them to remove. The one star is for the internet service only.