Tried to renew my contract which ran out in January. Nightmare, talked to a bot that's useless then three hours to various people trying to sort out a new deal. Ends up being £20/£40 more than I'm paying now when out of contract! If I was a new Customer it would be £40 cheaper for the same package. Is that the way to treat loyal customs of 15 years plus. So it's goodbye Virgin. What has happened to this Company?
3 weeks ago
Virgin Media has a
1.2
average rating
from
2,149
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