I was promised by sells person that service will deliver before 1st of May 2025 (thats the only reason i signed up with them as I needed urgent connection). She assured me that she put on priority list. After a week I still hear from the Virgin Media team installation is on 1st of May. They can make any false promise to sign up customer.
They changed 3 times outside of house activity work without any valid reason. Whenever I call them, they say it's been rescheduled!!
Also the customer service team doesn't know what they doing! Worst experience already with them before even using the broadband.
1 year ago
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