They charge me £77 for the package that is advertised for £40 on their site. Contract has long expired, yet they refuse to renew the contract at £40. Even after I wrote to the Virgin Media CEO Lutz Schueler, he simply passed the message to complaints, and they never reply. They send you rude automated emails on which you can't reply, and you cannot get through to the call centre, so they are not contactable. Atrocious service. Don't even think of joining them and run at first opportunity.
11 months ago
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