Was provided a poor broadband service for the price, was harassed later on in my contract to upgrade my services, I upgraded and the service was no better.
Later they doubled charged my payment and restricted my service so I asked to cancel my contract because I was not happy. Then they told me a had to make a complaint and they would send me a deadlock letter (I had no idea what this was) but they disregarded my complaint and told me to seek legal advice.
How does virgin call this customer service?
11 months ago
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