Truly the most abysmal customer service I have experienced in my life. Virtually impossible to get through - you get transferred from a crappy text service to WhatsApp that often doesn't reply at all. After many hours you get through to someone who is of no use but tries to sell you other services. They continually misunderstand your problem before eventually saying they have to send you to a different person. They then phone you at a random time and if you don't answer because you actually have a job then they claim the entire problem is resolved and you start the process again.