Avoid Virgin Media at all costs. This company is beyond corrupt and will wreck your credit file without warning, justification, or even basic communication. Their customer service is an absolute disgrace, and their broadband is a joke. Anyone even considering signing up with them needs to seriously reconsider. After being a loyal customer for over seven years—never missing a single payment and always honoring my contracts—they’ve destroyed my credit file out of nowhere. No warning, no acknowledgment, nothing. This is not just incompetence; it’s outright exploitation. Virgin Media is the most disgraceful, dishonest company I’ve ever dealt with. Stay far away.