AWFUL, AWFUL SERVICE. AVOID LIKE A PLAGUE.
We asked to move address a month in advance, and instead they started sending us new bills a week later! We contacted them and explained the situation, and after waiting on hold for 30 minutes they disconnected our wifi service and HUNG UP!! Then followed another 2 hours of calls and being hung up on to get them to turn it back on and re-instate our contract for the remainder of the month. Appalling treatment and incompetent company. Now we are ending our service with them forever, and they are still demanding an early exit fee. If I had the time to take them to court I would...
5 months ago
Virgin Media has a
1.2
average rating
from
2,360
reviews